Pacecast Support
Questions, bugs, or feedback? Email support@broweleitventures.com — we usually reply within 2 business days.
How does Pacecast predict my time?
Pacecast starts from a recent race or hard effort and applies a well-established race-prediction model, then layers on a realistic curve of weekly fitness gains over 12 weeks. Forecasts are estimates, not guarantees, and they assume consistent, healthy training.
Why does my forecast look too optimistic or too slow?
The forecast is only as good as its baseline. If the effort you entered was an easy run rather than a hard one, or your weekly mileage is off, the prediction will drift. Tap Update my forecast to re-enter your numbers, or connect Apple Health, Health Connect, or Strava so it updates from your real training.
How do I connect Apple Health or Health Connect?
On the mileage step of onboarding, choose “Use my real mileage.” You will need at least three runs in the last four weeks. You can revoke access at any time in iOS Settings → Privacy & Security → Health, or in the Android Health Connect app.
What do I get with Pacecast Pro?
Pro unlocks your week-by-week target splits for all 12 weeks, forecasts for every distance (5K, 10K, half marathon, and marathon), what-if scenarios for changing your weekly mileage, and automatic weekly updates from Strava.
How do I manage or cancel my subscription?
Subscriptions are billed through your Apple ID or Google account. Manage or cancel at any time in your App Store or Google Play account settings; cancel at least 24 hours before the period ends to avoid renewal. To restore a subscription on a new device, tap Restore purchases on the paywall.
How do I delete my account?
Open the plan screen and tap Delete my account. This permanently removes your profile, training history, and forecasts, and cannot be undone. Deleting your account does not cancel an active subscription — cancel that in your App Store or Google Play settings. See the privacy policy for details.
Contact
Still stuck? Email support@broweleitventures.com.